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Article
Publication date: 13 April 2023

Dandan He, Zhong Yao, Futao Zhao and Yue Wang

Retail investors are prone to be affected by information dissemination in social media with the rapid development of Web 2.0. The purpose of this study is to recognize the factors…

Abstract

Purpose

Retail investors are prone to be affected by information dissemination in social media with the rapid development of Web 2.0. The purpose of this study is to recognize the factors that may impact users' retweet behavior, namely information dissemination in the online financial community, through machine learning techniques.

Design/methodology/approach

This paper crawled data from the Chinese online financial community (Xueqiu.com) and extracted author-related, content-related, situation-related, stock-related and stock market-related features from the dataset. The best information dissemination prediction model based on these features was determined by evaluating five classifiers with various performance metrics, and the predictability of different feature groups was tested.

Findings

Five prevalent classifiers were evaluated with various performance metrics and the random forest classifier was proven to be the best retweet prediction model in the authors’ experiments. Moreover, the predictability of author-related, content-related and market-related features was illustrated to be relatively better than that of the other two feature groups. Several particularly important features, such as the author's followers and the rise and fall of the stock index, were recognized in this paper at last.

Originality/value

This study contributes to in-depth research on information dissemination in the financial domain. The findings of this study have important practical implications for government regulators to supervise public opinion in the financial market.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 6 February 2018

Can Zhong Yao, Peng Cheng Kuang and Ji Nan Lin

The purpose of this study is to reveal the lead–lag structure between international crude oil price and stock markets.

Abstract

Purpose

The purpose of this study is to reveal the lead–lag structure between international crude oil price and stock markets.

Design/methodology/approach

The methods used for this study are as follows: empirical mode decomposition; shift-window-based Pearson coefficient and thermal causal path method.

Findings

The fluctuation characteristic of Chinese stock market before 2010 is very similar to international crude oil prices. After 2010, their fluctuation patterns are significantly different from each other. The two stock markets significantly led international crude oil prices, revealing varying lead–lag orders among stock markets. During 2000 and 2004, the stock markets significantly led international crude oil prices but they are less distinct from the lead–lag orders. After 2004, the effects changed so that the leading effect of Shanghai composite index remains no longer significant, and after 2012, S&P index just significantly lagged behind the international crude oil prices.

Originality/value

China and the US stock markets develop different pattens to handle the crude oil prices fluctuation after finance crisis in 1998.

Article
Publication date: 19 October 2020

Dandan He, Zhong Yao, Futao Zhao and Jiao Feng

The purpose of this paper is to investigate the mediating effect of online reviewers' affect (ORA) on the relationship between weather and online review ratings (ORR).

Abstract

Purpose

The purpose of this paper is to investigate the mediating effect of online reviewers' affect (ORA) on the relationship between weather and online review ratings (ORR).

Design/methodology/approach

The consumers' online review data were collected from the third-party restaurant website, and the weather data were obtained from the weather part of Chinese e-government website. SnowNLP was utilized to analyze sentiment and further extract ORA. Furthermore, the mediating effects of ORA on temperature and ORR, rain and ORR were explored separately using PROCESS 3 Macro Model 4, and the interaction effect of temperature and rain was tested through PROCESS 3 Macro Model 7.

Findings

The findings of this work demonstrate that ORA mediates the relationship between temperature and ORR and the relationship between rain and ORR. Besides directly leading to higher ORR, a higher temperature can bring about higher ORR by elevating ORA. On the other hand, little rain and heavy rain have a direct negative influence on ORR, and they can also lead people into a bad mood state, thus leading to lower ORR. Furthermore, temperature moderates the effect of rain on ORA. When the temperature is higher, the differences of ORA are larger between different types of rain than that of lower temperature.

Originality/value

This study appears to be the first to investigate the relationship among weather, ORA and ORR using online data. The results could help managers understand when consumers are more likely to provide negative eWOM under corresponding weather conditions and adopt appropriate strategies to improve ORR.

Details

Industrial Management & Data Systems, vol. 120 no. 11
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 2 April 2019

Hao Liu, Zhong Yao, Li Zeng and Jing Luan

Large supermarkets, chain stores and enterprises with large-scale warehousing put forward higher standards and requirements for the automation and informatization of warehouses…

1683

Abstract

Purpose

Large supermarkets, chain stores and enterprises with large-scale warehousing put forward higher standards and requirements for the automation and informatization of warehouses. As one of the fast-growing commercial supermarkets in China, the traditional warehouse management mode has restricted the rapid development of Yonghui Superstores to a certain extent. The purpose of this paper is to find out how the existing warehouse mode can be changed and to solve the existing problems of warehouse management of Yonghui Superstores.

Design/methodology/approach

This research puts forward construction of warehouse center, which is based on radio frequency identification (RFID) and sensor technology, then designs the model for receiving, storage, operations management, distribution and outbound to solve the existing problems of warehouse management of Yonghui Superstores.

Findings

What technologies should be adopted to meet storage requirements? How to monitor the storage environment in real time and improve the operation and management level of the warehouse? This study found that building a warehouse center based on RFID and sensor technology was a good solution.

Research limitations/implications

The Yonghui Superstores warehouse center model lacks corresponding simulation experiments, and the investment and income are difficult to estimate quantitatively.

Practical implications

This paper has designed and discussed the warehouse center model based on RFID and sensor technology, which provides a few references for the actual investment and construction of a warehouse center. In addition, the warehouse center model has strong generalized applicability and could be widely used in various enterprises.

Social implications

The warehouse center could improve the warehouse management level of Yonghui Superstores and change the traditional warehouse management mode. To some extent, it improves the enterprise flexibility of the market, which will be of great significance to improve business efficiency and enhance brand image and competitiveness.

Originality/value

This study takes Yonghui Superstores as a case to analyze the problems of warehousing management in detail and then designs a warehouse center based on RFID and sensor technology. The study discusses the location and distribution, software and hardware selection, benefits evaluation, significances and return on investment, which makes the warehouse center model versatile, technically feasible and economically applicable.

Details

Assembly Automation, vol. 39 no. 1
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 24 November 2023

Wuhuan Xu, Zhong Yao, Dandan He and Ling Cao

Drawing on the pleasure-arousal-dominance (PAD) emotion model, the emotional states of consumers embedded in online reviews can be described through three dimensions, that is…

Abstract

Purpose

Drawing on the pleasure-arousal-dominance (PAD) emotion model, the emotional states of consumers embedded in online reviews can be described through three dimensions, that is, pleasure, arousal and dominance, rather than only the one-dimensional positive and negative polarity, as in previous studies. Therefore, this study aims to explore the effect of online review emotion on perceived review helpfulness based on these three basic emotional dimensions.

Design/methodology/approach

A lexicon-based method is developed to analyze PAD emotions of online reviews from JD.com. The zero-inflated negative binomial regression is utilized to empirically validate the study hypothesis. The authors examine the influence of pleasure, arousal, dominance, emotion diversity and emotion deviation on review helpfulness, as well as the moderating effect of product type on the relationship between all independent variables and online review helpfulness.

Findings

The study results show that the pleasure emotion impairs the helpfulness of online reviews, while the arousal and dominance emotions have a positive impact. Moreover, the authors find that compared with search products, the effects of pleasure, arousal and dominance on perceived helpfulness are strengthened for experience products. However, the emotional diversity and emotional deviation have opposite effects on the helpfulness of search products and experience products. Additionally, the results show that dominance emotion plays a more important role in the interaction effect.

Originality/value

The empirical findings confirm the applicability of PAD in the online review context and extend the existing knowledge of the influence of review emotion on helpfulness. A feasible scheme for extracting PAD variables from Chinese text is developed. The study findings also have significant implications for reviewers, merchants and platform managers of e-commerce websites.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 23 August 2018

Jing Luan, Zhong Yao, Yongchao Shen and Jie Xiao

The purpose of this paper is to understand how the context congruity effects of online product recommendations (PRs) by recommendation agents (RAs) influence consumers’ attention…

Abstract

Purpose

The purpose of this paper is to understand how the context congruity effects of online product recommendations (PRs) by recommendation agents (RAs) influence consumers’ attention to and memory of recommended products in an online shopping environment.

Design/methodology/approach

The study focuses on the context congruity effects of online PRs by examining consumers’ browsing patterns and attention characteristics (fixation counts and fixation duration) using an eye-tracking device and by measuring memory performance with an aided memory test. Three types of PRs (highly congruent, lowly congruent and incongruent PRs) and two degrees of involvement (high and low involvement) are considered.

Findings

The results of the gaze data show that context congruity effects can influence consumers’ PR attention, but this effect is not moderated by involvements. The results of the memory data show that PR recognition is influenced not only by context congruity effects but also by involvement. Another significant finding is that attention to a PR does not necessarily guarantee better memory performance.

Practical implications

The study significantly contributes to deepening the understanding of how context congruity can influence consumers’ attention to and memory of PRs. The findings also have important managerial and practical implications, such that selecting and presenting PRs should be based on context congruity effects.

Originality/value

First, introducing context congruity effects to investigate the effectiveness of online PRs by RAs not only provides an important theoretical contribution to research on recommendation effectiveness but also enriches its application. Second, the findings suggest that the relationship between visual attention and memory is not definitely positive. Third, to interpret the complex translation process from attention to memory, the authors propose a methodology that considers stimulus attributes, issue involvement, cognitive capacity and cognitive interference.

Details

Online Information Review, vol. 42 no. 6
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 16 September 2020

Futao Zhao and Zhong Yao

The purpose of this paper is to identify the impact factors that might influence audiences' voluntary donation to content creators on the online platforms, and to build an…

Abstract

Purpose

The purpose of this paper is to identify the impact factors that might influence audiences' voluntary donation to content creators on the online platforms, and to build an effective prediction model by considering both content and creator-related features.

Design/methodology/approach

This study collected the real-world data of content consumption from Xueqiu.com and extracted both content and creator characteristics from the data set. The best donation prediction model based on such features was determined by evaluating four prevalent classifiers with various performance metrics. Furthermore, three feature selection methods were applied to validate the robustness of the constructed model, and then the predictability of different feature groups was examined. Finally, we conducted an interpretive analysis to identify relatively important predictors.

Findings

The experimental results show that the random classifier with all extracted features outperformed other built models and achieved excellent performance, indicating the usefulness of these factors in predicting the donations. Moreover, the predictability of content features was demonstrated to be relatively better than that of creator ones. Finally, several particularly important predictors were identified such as the number of modal particles in the article.

Originality/value

This study is among the first to investigate what factors might drive customers' voluntary donation to content contributors on social websites. Different from previous studies focusing on live video streaming, we expand the research vision by examining the donations to user-generated text content, calling for attention to other important topics in the burgeoning industry.

Details

Industrial Management & Data Systems, vol. 120 no. 10
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 2 January 2020

Futao Zhao, Zhong Yao, Jing Luan and Hao Liu

The purpose of this paper is to propose a methodology to construct a stock market sentiment lexicon by incorporating domain-specific knowledge extracted from diverse Chinese media…

Abstract

Purpose

The purpose of this paper is to propose a methodology to construct a stock market sentiment lexicon by incorporating domain-specific knowledge extracted from diverse Chinese media outlets.

Design/methodology/approach

This paper presents a novel method to automatically generate financial lexicons using a unique data set that comprises news articles, analyst reports and social media. Specifically, a novel method based on keyword extraction is used to build a high-quality seed lexicon and an ensemble mechanism is developed to integrate the knowledge derived from distinct language sources. Meanwhile, two different methods, Pointwise Mutual Information and Word2vec, are applied to capture word associations. Finally, an evaluation procedure is performed to validate the effectiveness of the method compared with four traditional lexicons.

Findings

The experimental results from the three real-world testing data sets show that the ensemble lexicons can significantly improve sentiment classification performance compared with the four baseline lexicons, suggesting the usefulness of leveraging knowledge derived from diverse media in domain-specific lexicon generation and corresponding sentiment analysis tasks.

Originality/value

This work appears to be the first to construct financial sentiment lexicons from over 2m posts and headlines collected from more than one language source. Furthermore, the authors believe that the data set established in this study is one of the largest corpora used for Chinese stock market lexicon acquisition. This work is valuable to extract collective sentiment from multiple media sources and provide decision-making support for stock market participants.

Details

Industrial Management & Data Systems, vol. 120 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 5 September 2018

Xi Xu, Zhong Yao and Qing Sun

The purpose of this paper is to treat WeChat moments as social media environments and applies the research model to explore the effect of social media environments on perceived…

1370

Abstract

Purpose

The purpose of this paper is to treat WeChat moments as social media environments and applies the research model to explore the effect of social media environments on perceived interactivity from the perspective of environmental psychology.

Design/methodology/approach

This paper proposes social media environments as effective stimuli for future participate in online social interactions. First, two cues of social media environments (user-to-system cues and user-to-user cues) can be important antecedents of users’ perception of interactivity. Second, users’ intention of future participates in online social interactions can be influenced by three dimensions of perceived interactivity (action control, connectedness and responsiveness). Using data from 334 users of WeChat moments, the authors conduct partial least squares analysis to validate the research model.

Findings

The results indicate that both technological and social environments positively affect three dimensions of perceived interactivity, respectively, including action control, connectedness and responsiveness. Moreover, actual findings also suggest that higher perceived interactivity increases users’ intention of future participate in online social interactions.

Originality/value

This work contributes to in-depth research on the relationships between social environments and perceived interactivity. Besides, this paper demonstrates that both technological and social cues of social media environments are significant elements in simulating users’ internal experience and behavioral intention. The main conclusions of this study can be valuable to social media developers and managers.

Details

Online Information Review, vol. 43 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Book part
Publication date: 19 November 2019

Weihao Li, Ying Chen and J. Ryan Lamare

This chapter aims to answer whether foreign multinational corporations (MNCs) operating within the Chinese context differ from indigenous firms on several essential labor…

Abstract

This chapter aims to answer whether foreign multinational corporations (MNCs) operating within the Chinese context differ from indigenous firms on several essential labor standards indicators: white- and blue-collar salaries, pension insurance, and working hours. In drawing upon neo-institutional and organizational imprinting theories and applying these to the Chinese context, the study addresses competing arguments regarding the expected effects of ownership type on these indicators. We employ seemingly unrelated regressions (SURs) to empirically examine a novel national survey of 1,268 firms in 12 Chinese cities. The regression results show that foreign MNCs do not provide uniquely beneficial labor practice packages to workers when compared with various indigenous firm types, including state-owned enterprises (SOEs), affiliate businesses of Hong Kong, Macau, and Taiwan, and domestic private enterprises (DPEs). Specifically, although MNCs provide relatively higher wage rates, they underperform relative to SOEs concerning social insurance. However, DPEs consistently underperform relative to MNCs across most indicators. The mixture of the results contributes important nuances to the application of neo-institutional and organizational imprinting theories to the Chinese context.

Details

Advances in Industrial and Labor Relations
Type: Book
ISBN: 978-1-83909-192-6

Keywords

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